How Sprint saved hours of customer time by switching to Codeproof

Customer facts

Industry Telecommunications

Location Overland Park, KS, United States

Website https://www.sprint.com/

Devices Samsung

Platforms

Number of devices 200

Problem

As a senior account executive at Sprint, one of the largest telecommunications companies in the United States, Pamela Ward wanted to spend more time serving customers.

But a lot of her time was spent firefighting their previous MDM solution of choice. After spending "hours of my business day helping customers with Knox and JAMF," she decided to look for a solution that was much more user friendly and capable than she was used to.

Solution

For Ward, the Codeproof platform offered a balance of user friendliness, security, power, and customizability that she was not accustomed to.

"I feel like there are as many, if not more, features available to me in Codeproof, but they are a little easier to find," she said. "I also feel that Codeproof seems to work better across different versions of operating Systems and...seems to do a much better job of locking the device down when a rule has been broken."

All of these advantages have only been amplified by Codeproof's sterling customer service.

Buy Now Free Trial

0

Unauthorized app infiltrations since installing Codeproof

0

Security incidents since installing Codeproof

10/10

Extremely likely to recommend Codeproof to a friend or colleague

Testimonial

"With Codeproof, the first thing I noticed is that the UI is much more intuitive and simpler to navigate. I feel like there are as many, if not more, features available to me in Code Proof but they are a little easier to find." - Pamela Ward, Account Manager II, Sprint